Sista steget is operated as a sole proprietorship in Sweden. Information about the business's legal name, contact details, address, organisation or personal identification details, and VAT registration is available on the website and/or in connection with a purchase.

If you have questions about the service, a purchase, or these terms, you can contact Sista steget through the designated customer support address.

Certain features of Sista steget require you to create a user account. You are responsible for ensuring that the information you provide is accurate and for keeping your login credentials secure.

• You may not use another person's account without permission.
• You may not create an account for the purpose of circumventing technical or access restrictions.
• You are responsible for activity carried out through your account, unless the activity is caused by circumstances that you could not reasonably have prevented.

We reserve the right to restrict or close an account in the event of serious or repeated violations of these terms.

Sista steget offers one free plan and two paid plans: Free, Premium, and Exam Pro. The features included in each plan are described on the website and may be updated over time.

Paid plans are one-time purchases and do not involve automatic renewal or recurring payments. The features and materials included in each plan are described on the website at the time of purchase. A purchase does not automatically entitle the user to future features or materials that were not included in the purchased plan.

Prices for paid plans are stated in Swedish kronor (SEK) and include applicable VAT unless otherwise expressly stated. The price displayed to the user before a purchase is completed is the price that applies to the purchase.

Payments are securely processed by Stripe. Sista steget does not store full card details. Payment information is handled by Stripe in accordance with their terms and privacy policy.

After a completed purchase, a purchase confirmation or other information about the purchase may be sent to the email address associated with your account or the email address you provide when making the purchase.

Digital features included in Premium or Exam Pro are normally activated immediately after payment has been confirmed. PDF materials included in Exam Pro are made available for download through the user account.

• Premium features are activated after payment has been confirmed.
• Exam Pro provides access to the PDF materials specified on the website.
• PDF materials made available for download may be saved for personal use and used offline.

Access to purchased features may require an active user account and login. Downloaded materials may only be used in accordance with these Terms of Use.

For distance purchases, consumers generally have a statutory right of withdrawal. Special rules may apply to digital content and digital services.

Premium and Exam Pro are digital products that are made available immediately after the purchase is completed. Before the purchase is completed, the user is informed that delivery of the digital content or digital service will begin immediately after the purchase.

When the statutory requirements are fulfilled, the user cannot withdraw from the purchase solely because they change their mind after access to the digital content or digital service has begun. Sista steget does not offer voluntary refunds after a purchase has been completed. This does not affect the consumer's mandatory rights under applicable law.

Sista steget does not offer voluntary refunds after a purchase has been completed.

• Premium and Exam Pro are one-time purchases, and access to the purchased features is normally activated immediately after payment has been confirmed.
• If the user has provided express consent under Section 8 for digital content or a digital service to be provided immediately and has simultaneously acknowledged that the right of withdrawal may end, this applies to the extent permitted by applicable law.
• If the digital content or digital service is defective or does not conform to the agreement, the user may have rights to the remedies provided by applicable law.

Sista steget cannot limit the consumer's mandatory rights under Swedish consumer law by agreement. If a refund must be provided by law, the amount will normally be returned to the same payment method used for the purchase, unless otherwise required by law or agreed between the parties.

If digital material or a digital feature does not work as promised, is materially defective, or otherwise does not conform to the agreement, you may contact us to have the issue investigated.

• Describe the problem as clearly as possible.
• Specify which product or feature the problem concerns.
• Provide the email address associated with your account or purchase.

Sista steget handles complaints and other consumer law claims in accordance with applicable law.

The content on Sista steget, including texts, practice questions, summaries, study tips, statistical presentations, graphics, design, PDF materials, logos, source code, and other independently produced materials, is protected by copyright and other intellectual property rights.

Sista steget processes personal data necessary to provide the service, manage user accounts, process purchases, provide access to purchased features, manage test history, and provide customer support.

More information about which personal data is processed, why it is processed, the legal basis, retention periods, recipients, and the user's rights is available in our Privacy Policy.

By using the service and creating an account, you confirm that you have taken note of the relevant information regarding the processing of personal data.

Sista steget uses certain external services to provide the website and its features, including services for payments, authentication, databases, storage, hosting, and email.

Payments are handled by Stripe. Stripe may process personal and payment information in accordance with its own terms and privacy policy.

Information about relevant third-party providers and their processing of personal data is available in the Privacy Policy.

We strive to ensure that Sista steget is available and functions correctly, but we cannot guarantee that the service will always be available without interruption.

• Temporary interruptions may occur due to maintenance.
• Technical problems affecting us or our providers may affect the service.
• External circumstances beyond our reasonable control may affect availability.

We will attempt to resolve technical problems within a reasonable time after becoming aware of them.

Sista steget is provided as an educational and preparation service. The information is not intended to replace information provided by Swedish government authorities.

• We are not responsible for whether the user passes the official Swedish citizenship test.
• We do not guarantee that the content exactly corresponds to current official test questions.
• We are not responsible for temporary technical interruptions that are beyond our reasonable control.

Nothing in these terms limits rights that the consumer has under mandatory law.

You may not use the service in a way that harms the service, other users, or our rights.

• attempt to gain unauthorised access to other users' accounts or data
• circumvent payment or access controls
• systematically collect or copy content from the website
• share account credentials or purchased materials with others
• use automated systems to overload or abuse the service

In the event of serious or repeated misuse, access to the service may be restricted or terminated, subject to the user's statutory rights.

We may update these Terms of Use when necessary, for example due to changes to the service, legislation, or our procedures. In the event of material changes, the new version will be published on the website and the date of the latest update will be changed.

If a change affects an existing agreement in a way that requires specific information or consent, we will handle the change in accordance with applicable law.

If you have questions, experience problems with the service, or wish to submit a complaint, you are welcome to contact us.

Email: sistasteget.se@gmail.com

When you contact us regarding a purchase, we may need information that allows us to identify your account or purchase, such as the email address used for the purchase.

These Terms of Use are governed by Swedish law. If a dispute arises, we will first try to resolve it through dialogue with the customer. This does not affect the consumer's right to use dispute resolution procedures or courts that the consumer is entitled to use under applicable law.

Mandatory consumer protection rules apply regardless of what is stated in these terms.